Does It Matter Who Is the Inquirer? Comparing customer revenge responses between direct complainers vs. indirect complainers

Mina Rohani

Producción científica

Idioma originalAmerican English
EstadoPublished - ene 1 2015
EventoHEC Montreal -
Duración: ene 1 2015 → …

Conference

ConferenceHEC Montreal
Período1/1/15 → …

Disciplines

  • Marketing

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