| Original language | American English |
|---|---|
| State | Published - Jan 1 2015 |
| Event | HEC Montreal - Duration: Jan 1 2015 → … |
Conference
| Conference | HEC Montreal |
|---|---|
| Period | 1/1/15 → … |
Disciplines
- Marketing
Does It Matter Who Is the Inquirer? Comparing customer revenge responses between direct complainers vs. indirect complainers
Mina Rohani
Research output: Contribution to conference › Presentation